Welcome to Synchronous Project Management, Inc.

Through my company, Synchronous Project Management, Inc., I provide consulting, program management and project management for large Information Technology projects throughout the Greater Toronto Ontario area (GTA).

Specializing in large, complex projects and programs, I offer end-to-end management of major systems implementations including (but not limited to): technology risk and compliance; IT security; application development; systems integration; package implementation; infrastructure optimization, migration and consolidation; business & technology assessments; process re-engineering; gap analysis; enterprise systems and infrastructure.

For more information on work that I’ve done, select projects by client, industry, project type or role from the list in the sidebar.

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Service Provider Transition – Provincial Government

AT A GLANCE

  • Role:  Senior Transition Project Manager
  • Client: Canadian Securities Administrators
  • Summary: Senior Transition Project Manager providing oversight, management and coordination for transition to new service provider.
  • Industry: Financial Services / Securities / Government / Regulators
  • Project Types:  Application, Infrastructure
  • Team: In-house, Vendor Management

Senior Transition Project Manager providing oversight, management and coordination for the transition of all National Systems from the current service provider, Canadian Depository for Securities (CDS) to a new service provider (CGI) including application re-platforming, service desk transition, a new user and billing system and infrastructure comprised of primary and secondary data centers and a disaster recovery site. Read More »

Posted in Application, Canadian Securities Administrators, Financial Services, Government, Infrastructure & Networking, Securities, Senior Project Manager | Comments Off on Service Provider Transition – Provincial Government

Enterprise Application Monitoring

AT A GLANCE

  • Role:  Senior  Project Manager
  • Client: TD Bank
  • Summary: Enterprise Application Monitoring
  • Industry: Financial Services / Banking

Oversee the development and implementation of an Enterprise End to End Application Transaction Monitoring Project to meet the following objectives:

Read More »

Posted in Banking, Financial Services, Infrastructure & Networking, Senior Project Manager, TD Bank | Tagged | Comments Off on Enterprise Application Monitoring

PCI Compliance & Remediation

AT A GLANCE

  • Role:  Senior  Program  Manager / Senior Project Manager
  • Client: Rogers Communications
  • Summary: PCI Compliance Program Lead responsible for two large work streams
  • Industry: Telecom, Media
  • Project Types:  Program, Infrastructure, Process, Compliance
  • Scope: Enterprise
  • Team: 15-20 Direct Reports, Vendor Management
  • Duration: 10 months (2010-2011)

SUMMARY

Hired in a very senior consultant capacity to assess and realign a failed PCI program workstream at Rogers.

Read More »

Posted in Application, Infrastructure & Networking, Media, Program & Process Management, Rogers Communications, Senior Program Manager, Senior Project Manager, Technology Risk, Compliance, Security, Telecom | Tagged , , , , , , , , , , | Comments Off on PCI Compliance & Remediation

Application Upgrades, HST Compliance

AT A GLANCE

  • Role:  Senior  Project Manager
  • Client: CIBC
  • Summary: Managed full SDLC to upgrade 5 applications for HST Compliance
  • Industry: Financial, Banking
  • Project Types:  Application, Compliance
  • Scope:  Asset Management
  • Team: In-house, Vendor Management
  • Budget: $2 Million
  • Duration: 8 months (2010)
  • Result: All 5 Applications HST compliant

PROJECT DETAILS

The HST program at CIBC will identify and remediate systems to enable collection and payment of HST (clients and vendors) and will develop a reporting platform for Taxation to enable effective, efficient, accurate and auditable tax submissions to the Federal government.

As part of this program, I was responsible to manage upgrades for a portfolio of five applications within CIBC Asset Management, including Corfax (IFDS), CPAS (CPAS), TOPS (QOS), Unitrax (CITI) and Reciprocal Referral Program (In-house).

Posted in Application, Banking, CIBC, Financial Services, Senior Project Manager, Technology Risk, Compliance, Security | Tagged , , , | Comments Off on Application Upgrades, HST Compliance

Infrastructure Modernization, Remediation, Compliance

AT A GLANCE

  • Role:  Senior Consultant / Senior Project Manager
  • Client: CIBC / Intria
  • Industry: Financial, Banking
  • Project Types:  Program, Applications, Infrastructure, Technology Risk & Compliance
  • Scope:
  • Team:
  • Budget:  $35M
  • Duration: 30 months (2007-2009)

SUMMARY

Part of a senior consulting team charged with addressing severe technology gaps and significant risk exposures identified in a Deloitte & Touche technology review following CIBC’s acquisition of INTRIA.

Personally responsible for the startup of the INTRIA Remediation Program and PMO, development of business cases to secure remediation funding,  development of plans and proposals, management and tracking of all audit, risk and compliance gaps and action plans and the development  of an enterprise web based risk and compliance tracking and reporting application.

Read More »

Posted in Application, Banking, CIBC, CIBC / INTRIA, Financial Services, Infrastructure & Networking, Program & Process Management, Senior Project Consultant, Senior Project Manager, Technology Risk, Compliance, Security | Tagged , , , , , , , , , , , , , , , , , , | Comments Off on Infrastructure Modernization, Remediation, Compliance

Bid Evaluation – Infrastructure and Outsourcing Initiative

AT A GLANCE

  • Role:  Senior Consultant / Senior Project Manager
  • Client: Sun Life Financial
  • Industry: Financial, Insurance
  • Project Types:  Bid Evaluation, Infrastructure
  • Scope:
  • Team:
  • Budget:
  • Duration: 9 months (2006)

SUMMARY

Managed bid evaluation and vendor selection for a multi-year help desk and desktop outsourcing initiative.

PROJECT DETAILS

  • Managed the planning and development of a large multi-year help desk and desktop outsourcing initiative.
  • Involved bid evaluation, due diligence, vendor selection, contract development and negotiations through to final contract.
  • Worked closely with the PMO, business, procurement and legal leads, functional subject matter experts and other consultants.

 

Posted in Bids, Proposals, RFP Responses, Financial Services, Infrastructure & Networking, Insurance, Senior IT Consultant, Senior Project Manager, Sun Life Financial | Tagged , , , , , , | Comments Off on Bid Evaluation – Infrastructure and Outsourcing Initiative

Datacenter Consolidation / Migration

AT A GLANCE

  • Role:  Senior Project Manager
  • Client: MTS / Allstream
  • Industry: Telecom
  • Project Types:  Infrastructure
  • Scope:
  • Team: (20) Technical
  • Budget:
  • Duration: 16 months (2004-2006)

SUMMARY

Managed the consolidation and migration of the MTS/Allstream Business Internet Division.

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Posted in Infrastructure & Networking, MTS / Allstream, Senior Project Manager, Telecom | Tagged , , , , | Comments Off on Datacenter Consolidation / Migration

Software Release Cycle Development

AT A GLANCE

  • Role:  Senior Project Manager
  • Client: MTS / Allstream
  • Industry: Telecom
  • Project Types:  Application, Process Management
  • Scope:
  • Team:
  • Budget:
  • Duration: 12 months (2003-2004)

SUMMARY

Implemented and managed quarterly software releases for ARS Remedy Ticketing Application enhancements for a call center.

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Posted in Application, MTS / Allstream, Program & Process Management, Telecom | Tagged , , , , | Comments Off on Software Release Cycle Development

Business Case Development

AT A GLANCE

  • Role: Senior Consultant/ Senior Project Manager
  • Client: General Motors Canada
  • Industry: Manufacturing, Automotive
  • Project Types:  Process Management
  • Scope: Enterprise
  • Team:
  • Budget:
  • Duration: 9 months (2002-2003)

SUMMARY

Led Business Process analysis and re-engineering as part of a business case for a CRM implementation.

Read More »

Posted in Automotive, General Motors of Canada, Manufacturing, Program & Process Management, Senior IT Consultant, Senior Project Manager | Tagged , , , , , , , , | Comments Off on Business Case Development